Terms of Use

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This website https://zella.ai/ including but not limited to any mobile app, browser extension or plugins, tools accessed through mobile or web (“Website” or “Site”), is owned and operated by FUTURE AI TECHNOLOGIES PRIVATE LIMITED (hereinafter referred to as “we” “us” “our” “FutureAI” "ZellaAI") and is provided to you under the terms and conditions of this document, and any other operating rules or policies that may be published by us on the platform from time to time you continue to browse and use this Website, you are agreeing to comply with and be bound by the following terms and conditions of use (collectively, “Terms”), together with our Privacy Policy. Here “Client”, “you”, and “your” refers to you, the person who visits, uses, registers, logs on to this Website and uses our services. We intend this to be the legal equivalent of your signature on a written contract, and equally binding. If you disagree with any part of these Terms, please discontinue using our Website immediately. We reserve the right to modify, alter or update these Terms at any time without any compulsion to give prior notice, by posting new terms and suggest you keep checking the same periodically, and you agree to review the terms periodically to be aware of such modifications, and you agree to be bound by such modifications, alterations and updates of any nature whatsoever. Further, we reserve the right to change or discontinue the sale of specific services or prices, from time to time, which will be posted on the platform. This Website is made available for users looking for Software Development, Designing, customisation and hosting of software and other tools based on Artificial Intelligence that will help the users in improving their operational and functional efficiency and productivity on a subscription-based model commonly known as Software-as-a-Service (SaaS) that allows end users to access software applications over the internet. (“Services”). You acknowledge and agree that your license to use the Website is automatically revoked upon your attempt to use the Site for any other purpose. If you are accessing or using the Site, you are agreeing to these Terms on behalf of yourself and such other person whom you represent and warrant that you have the authority to bind such person to these Terms. You acknowledge that we own a copyright in the Website, Applications, and Services, including in compilations of information available through any of the foregoing. Furthermore, All the terms set here are presented in the English language, and it is the sole responsibility of the User to understand these terms accurately in the language he understands. You must read, understand, agree with, and accept all of the terms and conditions contained in these Terms, which include those terms and conditions expressly set out below and those incorporated by reference before you use services or register at this platform. You warrant that you, as a User, have independently evaluated the desirability of the service and are not relying on any representation agreement, guarantee or statement other than as set forth in this document.

Website Content

All materials, including reports, newsletters, photographs, illustrations, images, artwork, designs, text, graphics, logos, button icons, images, audio and video clips, blogs etc. (collectively, “Content”) appearing on or accessible through this Website are owned and controlled by the FutureAI and/or its affiliates and are protected by the intellectual property laws.

Use of content

Subject to the terms and conditions set forth in these Terms and any other policy as may be referred to here, you have been granted a non-exclusive, non-transferable, limited right to access and use this Website. You agree not to interrupt or attempt to interrupt the operation of the Website in any manner. You shall not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Website.

Accuracy of content

Notwithstanding best endeavours, this Website may contain mistakes or typographical blunders. FutureAI makes no representations about the accuracy, reliability, completeness, or timeliness of the Website or the Content. The utilization of the Website and Content is at your hazard. Changes are periodically made to the Website and may be made at any time. If you rely on any representation of information on this Website, it shall be at your own risk. We assume no responsibility of any nature whatsoever for any damage or loss of any nature or extent caused by the use of the content of this website/site.

Blogs and other social media channels

FutureAI’s employees, volunteers and associates may contribute their articles and opinion as a blog on this website entirely at the sole discretion of FutureAI. You hereby acknowledge and agree that these blogs constitute the opinion of the Individuals in their personal capacity and may not represent the official opinion of FutureAI in any manner. You may be permitted to post comments and feedback to these blogs. By doing so, you expressly agree and acknowledge to abide by the following with respect to the blog and Website both:

  1. You shall not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of FutureAI or any third party.
  2. You shall not contribute any content or take any action that may in any manner adversely affect the reputation of FutureAI, or that is otherwise detrimental to FutureAI. You shall not upload or otherwise make available files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as a limitation, copyright or trademark laws (or by rights of privacy or publicity) unless You own or control the rights thereto or have received all necessary consent to do the same.
  3. You shall not in any manner publish or post any inappropriate, defamatory, infringing, obscene, racist, terrorist, politically slanted, indecent or unlawful topic, name, material or information. You shall not use objectionable language or abbreviations.
  4. You shall not in any manner reveal confidential or proprietary information of any third party. Specifically, you shall not post any material for which you do not have the requisite and applicable right(s) under the law.
  5. You shall not upload files that contain viruses, trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or the property of another.
  6. You shall not advertise or offer to sell or buy any goods or services for any business purpose.
  7. You shall not download any file posted that you know or should know cannot be legally reproduced, displayed, performed, and/or distributed in such a manner.
  8. You shall not falsify or delete any copyright management information, such as author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
  9. You shall not create a false identity for the purpose of misleading others.
  10. You acknowledge that FutureAI may, at its sole discretion, monitor, remove or edit any content that You contribute. FutureAI may also pursue remedies available to it under the law for any violation of these terms and conditions.
  11. You shall indemnify and hold harmless FutureAI from any claims and losses incurred by FutureAI as a result of your violation of these Terms of Use.

Ownership of Intellectual Property Rights

All contents, including trademarks, copyrights, names etc., shall have the ownership of FutureAI only. Other product and company names mentioned on the Website may be the trademarks of their respective owners. No use of these for any purposes whatsoever without the prior written authorization/consent of FutureAI is allowed. The entire contents of the Website are protected by Indian and International Intellectual Property Laws. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute, in any manner, the material on the site, including text, graphics, code and/or software.

Accessing External Sites

The Website contains links to other internet sites owned and/or operated by third-party vendors and other third parties (the “External Sites”). You acknowledge that FutureAI is not responsible or liable for any such third parties or for the availability of the materials located on or through any External Sites. FutureAI may provide you with links to third-party sites that offer you services for your use or benefit. We may stop offering any such third-party sites or services at any time. If you choose to use such third-party sites or services, you enter into an agreement with such third party alone at your own risk. When entering into an agreement with such parties, you are giving them your data directly, and your rights and obligations are determined by their privacy policies and terms of service. We are not responsible for any content or services provided by these third parties and disclaim all liability for anything that may occur when you utilize such third parties. We are also not responsible for any payment that such a third party may ask of you.

Right to use Logo

The Customer agrees to let FutureAI use their organization’s logo in FutureAI’s customer list and at other places, including but not limited to its website, app and promotional materials, including the press release. This Section will survive the expiry or termination of these Terms and the specific agreement signed with the customer.


You understand that services offered by FutureAI or supported by our Websites may require payment for access or continued use. Each product may have its own payment terms specific to the needs and function of the service, and such terms will be agreed upon mutually, in a separate agreement, between you and FutureAI. You agree that the fee is based on subscriptions purchased and not on actual usage of the Services. All applicable taxes, duties, or government levies whatsoever shall be in addition to the subscription fees and shall be borne by you, and you agree to make timely payment of all such taxes, duties, or government levies. For payment, FutureAI shall provide an electronic invoice to the Customer. The Customer may view and print an invoice for Customer’s Account. Invoices/payments are irrevocably deemed final and accepted by Customer unless disputed or sought clarification before subscribing to the Service. The customer further agrees that any request for a refund of any subscription or other fees paid by the customer shall be made within a period of 7 working days from the date of making payment (both days inclusive), and processing such refund shall be at the sole discretion of FutureAI. Further, the making of any request for a refund within the specified time period shall in no manner affect the right of rejection of the request for refund available with FutureAI. To request a refund or any other query, suggestions, or complaints, you can email us at support@zella.ai.

No warranties

FutureAI has compiled all the data, content and information posted on this Website through various sources. No representation or warranty is made on the completeness or accuracy of such information. There is no express or implied warranty, regarding third-party content. Despite FutureAI’s best endeavours, there is no warranty that this Website will be free of computer viruses. FutureAI does not warrant that the service will be uninterrupted or error-free or that defects in the service will be corrected.

Limitation of liabilities

FutureAI shall not be liable for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the content, materials, and functions of this Website or any linked Website, even if FutureAI has expressly advised of the possibility of such damages.


You shall be liable to indemnify, defend and keep FutureAI harmless and its directors, trustees, employees, associates, affiliates etc. (“Indemnified Parties”) from and against any and all liability and costs, including, without limitation, reasonable attorneys' fees, incurred by the indemnified parties in connection with any claim arising out of any breach by you of these Terms and intellectual property rights.


FutureAI reserves the right, at its sole discretion, to change, modify, add, remove or impose restrictions on features or services or any portion of these Terms of Use in whole or in part, at any time. Changes in these Terms of Use will be effective when notice of such change is posted on the website. Your continued use of the Website after any changes to these Terms of Use are posted will be considered acceptance of those changes.


Violations of this policy may result in a range of actions, including blacklisting, loss of special status, cancellation of contract, revocation of licenses, if any, or legal action against a breach.

Data Retention, Sharing and Safeguard

The User is informed and agrees to the fact that FutureAI retains user data as per the Internal Data Retention Policy. There are majorly 3 (Three) types of data retained by Future AI:

  1. Personal User & Company Information is mainly used for Authentication, Permissions & Billing.
  2. Company Data that is pulled from external systems or generated by users on external systems. This is required for Software Functionality.
  3. Data Generated by us. This is the data & metadata that we generate based on user actions or automatically on top of data provided by users and the company. User hereby agrees to the use of external systems and sharing of user information with the business partners, associates, and downstream systems by FutureAI in order to provide services to the user or for any other purposes. Further, the user is informed that the safeguards adopted by FutureAI for the protection and prevention of user data are as per the prevailing industry standards and applicable laws of the land and by using our website user agrees that FutureAI shall in no case be held liable for any loss arising due to unintentional data breach on our end or on the end of our downstream data processors. However, FutureAI shall promptly take reasonable steps to minimize harm and secure User Data in the event of a Personal Data Breach. FutureAI’s notification of or response to a Personal Data Breach will not be construed as an acknowledgement by FutureAI of any fault or liability with respect to the Personal Data Breach.

Applicable Laws

This Website, including the Content and information contained herein, shall be governed by the laws of the Republic of India and the courts of New Delhi, India, shall retain exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.

Contact Us

Please contact us for any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website. Grievance officer FutureAI shall address any grievances of users, with respect to the platform content or any other aspects connected therewith, in a time-bound manner. For this purpose, FutureAI has designated the following person as Grievance Officer in terms of the Information Technology Act 2000:



Email- support@futureai.studio

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