This statement of privacy ("Privacy Policy") describes how FUTURE AI TECHNOLOGIES PRIVATE LIMITED, a company based in India (hereinafter referred to as "we", "us" "our" "FutureAI" "ZellaAI") collect, uses, and discloses information and data, whether confidential or otherwise pertaining to its customers, users, visitors (hereinafter referred to as "you", "your", "User") obtained via any method including this website https://zella.ai/ ("Site") and any mobile application or tool ("Website").
Please read the following to learn about our practice of secure collection, use, disclosure, storage and dissemination of information.
By visiting ourWebsite or by virtue of any commercial relation ("Services"), you agree to be bound by the terms and conditions of this Privacy Policy. We intend this to be the legal equivalent of your signature on a written contract, and equally binding. If you disagree, please do not use or access our Website or Services. This Privacy Policy is incorporated into and subject to our Terms of Use ("Terms of Use").
By using the Website or Services and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website or during the term of the commercial contract in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this Privacy Policy.
If you disclose any personal information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
Our Privacy Policy is subject to change at any time without any compulsion of giving prior notice, by posting new privacy policy and we suggest you to keep checking the same periodically and you agree to review the policy periodically to be aware of such modifications and you also agree to be bound by such modifications, alterations and updates of any nature whatsoever.
For the purposes of this Policy, 'Personal Information' or 'Personal Data' is any data which relates to an individual or natural person who may be identified from that data or from a combination of a set of data and other information which is in possession of FutureAI.
We collect Personal Data to the extent required to develop software, optimize your workflow and customise your tools that streamline operations and provide an exceptional user experience through which we have received payment to keep our accounts updated, and the same is not utilised for the purposes other than those for which it was collected Further, we treat the sensitive information so collected in terms of the Information Technology Act, 2000 read with the rules thereunder. We may also collect personal information that can be used to identify you, about your use of the Site, about the device you use to access the Site and your location if you provide us with this information or if we infer your location from other information we collect.
The following table explains the types of data we collect and the legal basis on which this data is processed:
| Purpose | Data (key element) | Basis |
|---|---|---|
| To develop the software and design the customised tools in accordance with good industry practice and applicable laws. | Software Functionality from External Systems such as Google, Slack, Websites | Legitimate interests - Our legitimate interest is in developing customised solutions and tools by using generative AI. |
| Subscribing to email updates, participating in surveys and request for services. | Name, age, contact details, preferences, etc., through surveys and forms, information about whether you are eligible for any affirmative action programmes or policies, information about the services that you use and how you use them, including log information and location information, when you are a user of the services through the Platform. | Consent – where you have given your active consent. Legitimate Interest- To keep you informed about our services, policy changes, new products, offers and rewards, and to take feedback for continuous improvement in our services and user experience. |
| Job Applications and employees | Name, address, date of birth, employment history, medical history, PAN, Aadhar, CV, salary details, bank account details etc. | Legitimate interests- it is necessary to conduct hiring process and give employment. |
| Website functionality | Website activities collected through cookies and website forms for Signup, Support, Contact, and Subscribe | Legitimate interests: it is necessary for us to store a small amount of information, usually through cookies, to deliver the functionality you would expect, such as remembering the contents you shared earlier, with your free consent. |
| Visitors/users | Identity, IP addresses, time spent on website, browser and device of the user. | Legitimate interests- to provide better user experience. |
| Customers | Company Data, including Registration Details, Credit Card via PCI-compliant Stripe, Address, mobile number, email ID, PAN. | Legitimate interests- To deliver the services and bill for the same. |
We will only use your data in a manner that is appropriate considering the basis on which that data was collected and the purpose for which it was collected, as set out in the above table. for fulfilling your needs and requests for products and services, improving user experience, sending transactional emails or notifications you have opted for, for displaying relevant advertisements according to your location, products/services rendered, etc.
For example, we may use your personal information to:
To operate our business and deliver effective Services.
To improve our Site and enable us to provide you with the most user-friendly experience which is safe, smooth and customized;
Providing our services and products to you;
To improve and customize our services, content and other commercial/non-commercial features on the Site;
To personalize your experience on the Site;
To send you information on our products, services, special deals, and promotions;
To ask you to send feedback on any or all of our services;
To send you alerts and marketing/promotional communications (If you do not wish to receive such marketing/promotional communications from us you may indicate your preferences at the time of registration or at any time thereafter by following the instructions provided on the Site or by providing instructions to this effect);
To create various surveys and analyses in the form of reports;
To send you service-related announcements on rare occasions when it is necessary to do so;
To provide customer support and the services you request; Ascertain how many people visit our Site, of what kind and what areas they visit on our Site;
To resolve disputes, if any and troubleshoot;
To avoid/check illegal and/or potentially prohibited activities and to enforce Agreements
To comply with any court judgment/decree/order/directive/legal & government authority /applicable law;
To investigate potential violations or applicable national & international laws;
To investigate deliberate damage to the Site/services or its legitimate operation;
To Detect, prevent, or otherwise address security and/or technical issues;
To protect the rights, property or safety of FutureAI and/or its Directors, employees, its associates and the general public at large;
To respond to the Claims of third parties;
To provide joint services, contents and marketing communications to the members of our corporate family and group, affiliates, service providers and third parties under a contract;
To send the information to other third parties to whom you explicitly require us;
We take the principles of data minimization and removal seriously and have internal policies in place to ensure that we only ask for the minimum amount of data for the associated purpose and delete that data promptly once it is no longer required or unless ordered to the contrary by any order of a court of law.
Your personal information and project data files are stored in India and USA on FutureAI's serversand the dedicated servers of companies we hire to provide us with processing and storage services. FutureAI continuously evaluates the threat and vulnerability of data to understand cyber-security risks. Based on available information, FutureAI may adjust its approach to defend your data. FutureAI takes precautions, including industry-standard administrative, technical, and physical measures that are designed to safeguard the personal information collected from visitors and customers against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. When you enter personal information on our forms, we encrypt this data using SSL or other technologies. These technologies are designed to protect the confidentiality of your personal information when it is transmitted over the Internet.
You should be aware that FutureAI has no control over the security of other sites on the Internet you might visit, interact with, or from which you buy products or services which may be linked here. You should keep your username, password or other access information safe and confidential to protect against unauthorized access to your account information and services.
FutureAI do not rent, sell, or share personal information (other than sensitive information) about you with any third parties, except when we have specifically obtained your consent at the time of collection of the information.
Further, we may share your Personal Data with national and/or international parties, authorities, and companies as specified below.
| Within Group Companies | FutureAI may disclose your personal data amongst and between group companies for the purposes set forth in this Privacy Policy. |
| Business Partners | We may disclose your personal information to our business partners to offer their services. |
| Service Providers | We may employ third-party companies and individuals to administer and provide the Service on our behalf (such as hosting events & webinars, email delivery and database management services). These third parties are permitted to use your personal information only to perform these tasks in a manner consistent with this Privacy Policy. They are obligated not to disclose or use it for any other purpose. |
| Payment gateway | We may share your payment information to process your payments. |
| Professional advisors | We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and, insurers, data analysts, where necessary in the course of the professional services they render to us. |
| Law Enforcement Agencies; Protection and Safety | We may disclose your personal information as we believe appropriate to government or law enforcement officials or private parties (a) for the security, compliance, fraud prevention and safety purposes described above; (b) as required by law, lawful requests or legal process, such as to respond to subpoenas or requests from government authorities; (c) where permitted by law in connection with any legal investigation; and (d) to prosecute or defend legal claims. |
| Court/Government Agencies/Regulatory Authorities | We may disclose the information if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency, or in the good faith /belief that such action is necessary (a) to comply with a legal obligation, (b) to protect or defend our rights, interests or property or that of third parties, (c) to prevent or investigate possible wrongdoing in connection with the services, (d) to act in urgent circumstances to protect the personal safety of customers, their users or the public; or (e) to protect against legal liability. |
| Website Users | From time to time, we may post testimonials on Websites that may contain personal information. We obtain your consent to post Your name along with your testimonial. If you wish to update or delete your testimonial, you can contact us at support@futureai.studio |
| Third Parties | We may also share personal information with third parties when we have your consent to do so. |
| Corporate Restructuring | If we sell or transfer a business unit (such as a subsidiary) or an asset (such as a website) to another company (including in connection with any bankruptcy or similar proceedings), we will disclose your personal data to such company and will require such company to use and protect your personal data consistent with this Privacy Policy. We may also disclose your personal data to companies that were formerly wholly or partly included in the FutureAI family of companies to whom we provide services during a transition period following separation. |
| In the Aggregate/De-identified | We may also disclose aggregate or de-identified data that is not personally identifiable to third parties for any purpose permitted under applicable law. |
Any personal information we collect is stored and processed in both India and USA, and where our subsidiaries, partners, affiliates and third-party providers maintain facilities. When you give us your information, you consent to its transfer in India and overseas, as the case may be.
Transfers overseas may result in the data you give us being held in jurisdictions which are not subject to similar data privacy laws as ours. Therefore, if a third party engages in acts or practices which would contravene our laws, this may mean you will not be able to seek redress.
You have a range of rights over your data, which include the following:
Where data processing is based on consent, you may revoke this consent at any time, and we will make it as easy as possible for you to do this (for example, by putting 'unsubscribe' links at the bottom of all our marketing emails).
You have the right to ask for rectification and/or deletion of your information.
You have the right to access your information.
These rights may be limited, restricted or denied in some situations-- for example, where we can demonstrate that we have a legal requirement to process your Personal Information.
You can assert your rights in the corresponding sections where such information is provided or by contacting us at support@zella.ai
A "cookie" is a small piece of information stored by a Web server on a Web browser so that it can be later read from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. This is done to recognize your device during future visits to our Website, primarily to provide a better user experience and smooth functioning. These cookies will last for one year.
If you choose not to provide your Personal Information, which is mandatory to process your request, we may not be able to provide the corresponding experience and services, and you agree to take responsibility for the same, and in no manner or situation, we shall be held liable for any consequences whatsoever.
We may change the data privacy practices and update this privacy statement as and when the need arises, and the same will be made available on the Website. But our commitment to protecting website users' privacy will remain the same. Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated terms. It is important to note that this Privacy Policy applies only to our website and services, and not to any third-party websites or services that may be linked to or from our website. We are not responsible for the privacy practices or content of these third party sites and encourage you to review their own privacy policies before providing them with any personal information.
Any dispute arising out of or concerning this Privacy Policy shall be governed by the laws of the Republic of India, and the courts of New Delhi, India, shall retain exclusive jurisdiction to entertain any proceedings in relation to any disputes arising out of the same.
FutureAI shall address any grievances of users, in relation to this privacy policy or any other aspects connected therewith, in a time-bound manner. For this purpose, FutureAI has designated the following person as Grievance Officer:
Name-
Phone-
Email- support@zella.ai